At Triple J Design, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information we gather from our clients and website visitors in accordance with South African law. By using our services or accessing our website, you consent to the practices described in this policy.

 

1. Collection of Personal Information

 

1.1. Personal Information Collected: We may collect various types of personal information from our clients and website visitors, including but not limited to:

• Name, email address, phone number, and postal address.

• Company information, such as the name, address, and contact details of the organization.

• Website usage data, IP addresses, and cookies.

 

1.2. Sources of Personal Information: We collect personal information directly from individuals or through interactions with our website, forms, emails, and other communication channels. We may also receive information from third parties with appropriate consent.

 

2. Use of Personal Information

 

2.1. We may use personal information for the following purposes:

• Providing and improving our services.

• Communicating with clients and website visitors.

• Sending promotional materials, newsletters, and marketing communications.

• Analysing and enhancing our website's performance and user experience.

• Complying with legal obligations and resolving disputes.

 

2.2. We will not use personal information for purposes other than those specified unless we obtain consent or are required by law to do so.

 

3. Disclosure of Personal Information

 

3.1. We may disclose personal information to the following entities:

• Service providers and partners who assist us in delivering our services.

• Regulatory or law enforcement authorities when required by law.

• Other third parties with appropriate consent or upon client's request.

 

3.2. We will take reasonable steps to ensure that third parties receiving personal information comply with privacy laws and handle the information securely.

 

4. Data Retention

 

4.1. We will retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

4.2. Upon request, we will delete or anonymize personal information that is no longer necessary for the intended purposes.

 

5. Security

 

5.1. We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

 

5.2. Despite our efforts to safeguard personal information, we cannot guarantee absolute security. Please note that transmitting information online or storing it electronically involves inherent risks.

 

6. Cookies and Tracking Technologies

 

6.1. We use cookies and similar tracking technologies to enhance website functionality and improve user experience. By using our website, you consent to our use of cookies and tracking technologies as described in our Cookie Policy.

 

7. Your Rights

 

7.1. You have certain rights regarding your personal information, subject to applicable laws. These rights may include:

• Accessing, correcting, or updating your personal information.

• Objecting to or restricting the processing of your personal information.

• Requesting the erasure of your personal information, subject to legal requirements.

• Withdrawing your consent for processing personal information.

 

7.2. To exercise your rights or make inquiries about your personal information, please contact us using the information provided in Section 9.

 

8. Children's Privacy

 

8.1. Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us to request deletion of that information.

 

9. Contact Us

 

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us using the following details:

Triple J Design - Digital Marketing Agency

Email: jenni@triplejdesign.co.za

Phone: +27 72 298 5701

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically.

By using our services or visiting our website after any changes are implemented, you acknowledge and agree to the revised Privacy Policy.

This Privacy Policy is governed by and construed in accordance with the laws of South Africa.